The latest answers to your questions

Coronavirus Relief Loan – The CARES Act’s Paycheck Protection Program (PPP)

We’re here to help keep you informed. Answers will be updated as new details become available based on guidance from the US Treasury Dept., the Small Business Administration, and lenders processing and issuing PPP loans.

I have emailed and/or called with a question and no one has responded. Why is this?

At BoeFly, we pride ourselves on quick response times and providing excellent customer service. However, with the extremely high volume of PPP loan applicants, we cannot at this time respond to all direct inquiries while still being able to process as many loan applications as possible - which is currently our number one priority. Once you complete your application, you will receive ongoing communications from BoeFly with timely updates from the SBA and lenders. We urge you to utilize this robust FAQ page to try and locate the answer to your inquiry.

I am having difficulty logging in to my application on the portal. I have tried entering my password, resetting my password, etc., and I still cannot log in. What should I do?

BoeFly's PPP portal was rolled out with extreme speed as we tried to keep track with the new developments and guidance coming from Treasury and the SBA since the program began. As such, there may be a few glitches yet to be resolved. In instances where you may be experiencing login issues, be sure to manually key in every character in all fields, including your username AND password (i.e., do NOT rely on saved information your browser may use to pre-populate fields for you even if it appears to be populated for you. You will need to delete it and rekey the information, and do not auto-select a saved option.) Please note, login information is case sensitive.

After trying to submit the SBA identifier code, along with the NAICS code and company inception date, it appears as though the SBA identifier code did not register. What should I do?

Despite this appearance, rest assured the data was collected even if not presented on the summary page after submitting. No further action is required.

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